At Connect, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services.
When using Connect, we collect various types of personal data including:
Identification Information: Name, contact details (email, phone number), and other identifiers.
Usage Data: Details of your interactions with our services, including device information, IP address, and browsing patterns.
Transactional Data: Information related to transactions and interactions with our platform.
We use your personal data to:
- Provide and enhance our services.
- Communicate with you, including sending updates and promotional materials.
- Analyze usage to improve our platform and user experience.
- Ensure compliance with legal obligations.
We collaborate with external service providers to perform tasks such as data analysis, email distribution, and customer support. We ensure these providers adhere to our data protection standards through written agreements.
We may transfer your data to service providers outside of the UK and EU/EEA. This is done under:
- Adequacy decisions by the UK Government or the EU Commission.
- Standard contractual clauses (SCCs) to ensure data protection.
With Brexit, the UK is considered a third country under GDPR. We have implemented SCCs for data transfers from the EU to the UK. Transfers from the UK to the EU are protected by the UK’s recognition of the EU's data protection adequacy.
You have the right to:
- Access and obtain copies of your personal data.
- Request correction or deletion of your data.
- Limit or object to the processing of your data.
- Request data portability.
To exercise your rights, contact us via support link or send a postal letter to our address provided below. You may also lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
We implement robust technical and organizational measures to secure your data, including encryption and compliance with the Payment Card Industry Data Security Standard (PCI DSS).
We retain your data only as long as necessary for its intended purpose or to comply with legal requirements. Personal data is anonymized after three years unless a longer retention period is justified.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be communicated to you via our platform or other means.
For any questions or concerns about this Privacy Policy, please contact us at: hello@connect.com